Performance Management

Organisational success comes from regularly ensuring the alignment between strategic objectives and the changing organisational environment. Organisations must ensure they have robust measurement and monitoring systems to assess the performance against strategy.

Performance management is the discipline of aligning employee accountabilities and behaviours with business objectives. If done well it is a key contributor to sustained business success.

Key components of a performance management system include: 

• Business strategy development: Clear articulation of business key result areas, objectives and performance measures.

• Divisional business planning: setting divisional measures and targets, alignment of strategic initiatives.

• Performance reporting: balanced scorecards, report regularity, performance review meetings.

• Performance review: rewards, discipline, role clarity, performance assessment.